3 replies to this topic

[TGbeijing]

Hello, this is a serious problem now. I bought GM Studio few days ago, and I bought the iOS export module today. Now, the problem is, I CANNOT active GM STUDIO on ANY computer with my license. It cannot help me upgrade my desktop, it cannot active a fresh new gm studio I just installed on my laptop. AND, there is no problem about wait for Google to response. I contacted Google and my bank, which is Chase, and they all pretty sure this order is complete. And, I also received the e-mail from Yoyo games, which titled "Important information from YoYo Games", and it clearly shows me that I have iOS module right now. I double check this by putting my license in the upgrade field of purchase website of yoyo games, and yeah, I have iOS module. So, please tell me what is going on!!! This time wasting is killing the business of our company!‏

[ObsidianNovels]

From what I gather, after having read other threads here, you won't be able to activate the iOS module until the transaction between Google and YoYo-games is 100% completed. When you made your purchase, you paid Google, who in turn will pay YoYo-Games.
If I'm wrong, please correct me. As for myself, I am still waiting to hear from YoYo-games Helpdesk before I can even make the purchase...

[TGbeijing]

From what I gather, after having read other threads here, you won't be able to activate the iOS module until the transaction between Google and YoYo-games is 100% completed. When you made your purchase, you paid Google, who in turn will pay YoYo-Games.
If I'm wrong, please correct me. As for myself, I am still waiting to hear from YoYo-games Helpdesk before I can even make the purchase...

lol...my account works now, but I think is way too slow than what I expected...anyways...it works.

[Mike.Dailly]

User resolved: Closed