There appears to be some confusion over exactly how to upgrade your copy of GM:HTML5 to GM:Studio... So I have prepared this topic to try and guide most of you through the process. I say MOST of you because it appears that there is a bug in the system whereby some people are doing everything correctly but still being told that the upgrade will cost them $198. If you are one of those people, I offer sincere apologies and ask that you be patient as we work to rectify the bug in the upgrade system.
Now for upgrading your copy of GM:HTML5 you will need your HTML5 License. This is NOT the product key that some people are using from the "help" menu of the product itself, but rather the license key that you were e-mailed when you made the purchase. This license can also be found by going to the "My Account" section of the forum or by entering your email in the "My Licenses" section of the YoYo Games sites (this will send you an email with all your licenses within).
Once you have found your license you must go to the Studio Upgrade Page and there enter your email account and the license into the appropriate areas. Then click on the UPGRADE button which will change the window to look like this :
Note that the total is $0 dollars!!! Some people have left the "Add Another Licenses" option checked which is for buying a new version of Studio or further licenses and so think that they are being charged for their upgrade. If this is the case, simply click on the red minus sign that should be on the left to remove these options.
You should now click on the PROCEED button where you will be asked to confirm your upgrade. IF YOU SEE IT IS NOT $0 CANCEL AND WAIT UNTIL WE FIX THE BUG. This should not be the case, but if it is, please be patient and try again tomorrow. If everything is okay, you can click the okay button and a screen will show you your new license and an email with it will have been sent to you.
I hope that helps all those that aren´t sure how this works and if you have further questions, please post them here and I´ll do my best to answer them.
Edited by Nocturne, 22 May 2012 - 08:06 PM.