10 replies to this topic

[Crystal Noir]

Hi,

I post this topic here, because I talk about GM Studio too to describe my problem, so I don't know if I can post it in the GM HTML 5 forum because of the closed beta of GM Studio.

I have a lot of problem with GM HTML 5 upgrade. It doesn't want to upgrade automatically. It says that there is an upgrade....ok, it downloads it ok...After it asks me to click on the "Install and Relaunch" button. I do it. It closes GM HTML 5 and.......do nothing else.

I don't have this problem with Game Maker Studio. There was an update today and this update worked just find. I don't have this problem with Game Maker 8 either.

So What's wrong with GM HTML 5 ? I try to turn off my firewall, antivirus, etc..etc. but that's the same thing. I have to redownload the software and reinstall it.

Please help ^^

Thank you.

[GameDevDan]

Today's update downloaded and installed fine for me, has this ever happened to you before?

[Crystal Noir]

Today's update downloaded and installed fine for me, has this ever happened to you before?

With GM HTML 5 yes impossible to update it automaticallty I don't know why. And Game Maker Studio and Game Maker 8 : no problem.

I have to desinstall it and reinstall it. I try to install it in an other folder like program file, that's the same. Today I have uninstalled it, deleted the folder, regkey may be the next will work ? don't know but it's strange.

[2DLuis]

Both upgrade for both versions worked fine for me on a Windows 7 64bit machine. Try reinstalling GM:HTML5. To my knowledge, registration data is stored elsewhere so it is not lost on reinstalls.

[YellowAfterlife]

Try to close IDE while updater is downloading, so it would be the only thing to run. Solved problem for me.

[Destron]

Try to close IDE while updater is downloading, so it would be the only thing to run. Solved problem for me.

I have to do this as well. I can't update GM: HTML5 with the IDE open on my PC with 32 bit Windows 7 but it works fine on my PC with 64 bit Windows 7. Dunno if the Windows version matters or not.

[Crystal Noir]

I already tried to close the ide before upgrading but that's the same. I am on 64 Bit Windows 7 to...

[GameDevDan]

If all of our suggestions have failed file a bug at bugs.yoyogames.com with as much detail as possible about your PC.

[grugin]

It's not the windows version. I can't update with windows 7 x64. But for my case, I think that is a port's problem.

[Crystal Noir]

It's not the windows version. I can't update with windows 7 x64. But for my case, I think that is a port's problem.

I don't know but I wait for the next update, if this is the same or not.

[Crystal Noir]

Sorry for the double post.

But again, last update doesn't want to install automatically. I tried all the things I can. All other Game Maker work perfectly and update themselves automatically.

I tried to :

- Close the IDE before clicking the "close and relaunch" button
- Uninstall Game Maker html 5 and reinstall it thinking that the next update will work
- Uninstall Game Maker and delete all the reg key I find thinking that the next update will work.
- Try to install it in an other location
- Try to disable firewall and antivirus

Nothing works. I don't understand why GM HTML 5 doesn't want to update itself. I have to download a new copy, deinstall , and reinstall each time.

Thank's for support

Edited by Crystal Noir, 06 March 2012 - 11:47 AM.