I submitted a ticket to the Helpdesk 20 days ago, and I still have not had a reply. I marked the problem as "urgent" because Game Maker (GM4Mac) spontaneously stopped accepting my license number and I can no longer run the program.
I'm hoping this topic will bring the issue of the Helpdesk to their attention- not just on my behalf, but on behalf of all the people who are surely waiting for support.
Perhaps some other members or moderators on this forum could suggest more reliable ways of contacting YoYo.
So again- sorry if I'm breaking any of the rules, but it is frustrating that I can't use the software I paid for, without any sign of it changing. I think most other companies would have resolved this issue in days, not weeks.
Edited by Polystyrene Man, 11 September 2011 - 04:38 PM.