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#1 theg721

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Posted 06 September 2011 - 07:54 PM

Hi,

Recently I've noticed whilst using GM8.0's sprite editor my screens go blank, and turn on again in a couple of minutes. During this time, obviously my system is rendered unusable. A further five or so minutes after my monitors have turned on again, I recieve a dialog box saying VPU Recover has recovered my VPU, or Virtual Processing Unit, with the option to Send an error report to ATi.

A dxdiag report, taken whilst writing this post out, is as follows:

Spoiler


Anyone know the cause of this problem and any way of fixing it?

Thanks,

theg721
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#2 Nocturne

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Posted 06 September 2011 - 08:04 PM

Your ATI drivers are at 6.14 when 10.2 are the current ones, so update them... I would also update your directx drivers too, as they seem to be old as well.
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#3 theg721

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Posted 06 September 2011 - 08:06 PM

Your ATI drivers are at 6.14 when 10.2 are the current ones, so update them... I would also update your directx drivers too, as they seem to be old as well.


I updated them recently, so that's rather odd.

I'm assuming 6.14 is the highest for a Radeon 9550 and 10.2 the highest for newer models, do you know whether 10.2 will work for my video card?
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#4 Nocturne

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Posted 06 September 2011 - 08:22 PM

I just did a quick search for your card on an Xp system and got this :

http://support.amd.c...13&lang=English
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#5

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Posted 06 September 2011 - 08:23 PM

ATI have notoriously bad drivers, but great hardware. NVidia have great drivers and crud hardware... :rolleyes:

#6 theg721

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Posted 06 September 2011 - 08:26 PM

I just did a quick search for your card on an Xp system and got this :

<snip url>


I quickly checked my installation of Catalyst Control Centre, and I have 10.2, which is pretty odd.
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#7 Nocturne

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Posted 06 September 2011 - 08:31 PM

Odd... Update again anyway (cant do any harm!) and make sure you also have the latest directx... Oh, and do you have any idea what core temperature your card has? My old ATI card from a few years back would give me the same errors when it got too hot...
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#8 theg721

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Posted 06 September 2011 - 08:38 PM

Odd... Update again anyway (cant do any harm!) and make sure you also have the latest directx... Oh, and do you have any idea what core temperature your card has? My old ATI card from a few years back would give me the same errors when it got too hot...


How do I check the temp?

Also, I know my DX is up to date, I had to update it for a game I bought this summer, but I'll update CCC ASAP.
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#9 Lightang3l

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Posted 06 September 2011 - 08:44 PM

The VPU recover problem is what cripples all ATI cards in my opinion... I went through about 3 ATI cards, and all suffered from this, also all the people I know that have ATI cards have this problem.

My PC from my workplace dose what you describe whenever I look at jpeg images... let that sink in ... I open a jpeg BAM! VPU recovery...

I'm telling you this so you know GM is not the problem... it's the card. It probably got too hot and collapsed from heatstroke. There is no way to solve this as far as I know... though there may be some temporary fixes.
For the last 5 years all my graphics cards are nVidia.
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#10 Nocturne

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Posted 06 September 2011 - 08:48 PM

Use this :

http://downloads.gur...nload-2544.html
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#11 MasterOfKings

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Posted 09 September 2011 - 03:57 AM

The VPU recover problem is what cripples all ATI cards in my opinion... I went through about 3 ATI cards, and all suffered from this, also all the people I know that have ATI cards have this problem.

My PC from my workplace dose what you describe whenever I look at jpeg images... let that sink in ... I open a jpeg BAM! VPU recovery...

I'm telling you this so you know GM is not the problem... it's the card. It probably got too hot and collapsed from heatstroke. There is no way to solve this as far as I know... though there may be some temporary fixes.
For the last 5 years all my graphics cards are nVidia.

Congrats. For 2 years now I've been using the same ATI card, and it's never had a single problem.

Mind you, it is a mobility version.

I feel rather left out when the latest driver for me is 8.8x (x represents a heap of other stuff) (currently using 8.634); and you guys are on 10.2.

-MoK
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#12 Lightang3l

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Posted 12 September 2011 - 02:07 PM

Why not down clock the card? Set the ram and core clocks to run lower than the card's factory settings.
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#13 Turbine

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Posted 18 October 2011 - 07:17 PM

Why not down clock the card? Set the ram and core clocks to run lower than the card's factory settings.

Agreed, overheating will also cause this message.
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#14 Schyler

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Posted 20 October 2011 - 09:39 PM

I'm telling you this so you know GM is not the problem... it's the card. It probably got too hot and collapsed from heatstroke. There is no way to solve this as far as I know... though there may be some temporary fixes.
For the last 5 years all my graphics cards are nVidia.

I use a mobility ATI dual graphics card setup in my laptop and have never had this problem. I did however once have an nVidia card melt on me, so I'm never getting one ever again.

As for the OP, try updating your drivers. If it doesn't fix it, there probably isn't much you can do outside messing with clock settings (assuming it reaaally is overheating, which I kind of doubt).
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